Shipping & Returns
2/16/21: Extreme weather conditions in the Midwest and South are disrupting mail service and may cause delivery delays.
We ship directly from our warehouse in Fulton, MO.
Orders over $40 to addresses in the contiguous United States ship free! Orders under $40 to addresses in the United States ship for a flat rate of $5.
Orders placed before 2 PM CST typically ship the same business day. Orders placed after 2 PM CST typically ship the following business day.
We currently do not offer international shipping. We hope to offer international shipping again in 2021.
Once picked up by your chosen shipping method, Gumball Poodle is not responsible for lost, damaged or stolen shipments.
A tracking number will be automatically emailed to you when your order ships. Please refer to your tracking number for further information about your shipment.
Returns and Exchanges
Unfortunately we cannot accept returns. Exchanges are accepted on damaged merchandise only. If an exchange is required, Gumball Poodle must be contacted within 5 days of order receipt. Please contact us at email@example.com and include your order number with “EXCHANGE” in the subject heading.